Terms & Conditions

Legal Notice

This document is an electronic record under the Information Technology Act, 2000 and applicable rules. It is generated by a computer system and does not require physical or digital signatures.

This document is published in accordance with Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 for use of www.hotelord.com, related mobile site, and mobile application (collectively, the Platform).

The Platform is operated by Hotelord (Uplift Tourism Private Limited), having its registered office at B – 218, 219, 220, R.G. City Centre, Desh Bandhu Gupta Rd, Motia Khan, Delhi 110055.

Acceptance Of Terms

Your use of the Platform and Services is governed by these Terms of Use and related policies incorporated by reference.

By accessing, browsing, or otherwise using the Platform, you agree to these Terms of Use. If you transact on the Platform, applicable policies for that transaction also apply.

Any additional or conflicting terms proposed by you are rejected and will have no effect.

Updates To Terms

These Terms of Use may be modified at any time without assigning any reason. You are responsible for reviewing updates periodically.

User Responsibilities

• Provide true, accurate, and complete information during and after registration.
• You are responsible for all activity through your registered account.
• Use the Platform and Services only for lawful purposes and in compliance with applicable laws.
• Pay all charges associated with availing Services.
• Do not misuse, copy, or exploit proprietary content, design, layout, graphics, or materials on the Platform.

Platform And Service Disclaimer

Neither we nor any third party guarantees the accuracy, timeliness, performance, completeness, or suitability of information and materials on this Platform for any specific purpose.

Your use of the Platform and Services is entirely at your own risk and discretion. You are responsible for assessing whether Services meet your requirements.

Third-Party Links

The Platform may contain links to third-party websites. On accessing such websites, you are governed by their terms, privacy policy, and other policies.

Transactions

By initiating a transaction for Services, you enter into a legally binding and enforceable contract with the Platform Owner for those Services.

Indemnity

You agree to indemnify and hold harmless the Platform Owner, affiliates, group companies, and their officers, directors, agents, and employees against claims, demands, actions, and penalties arising from your breach of these Terms, policies, or applicable laws, including third-party rights violations.

Limitation Of Liability

In no event shall the Platform Owner be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, business, or opportunities.

Maximum liability, if any, shall not exceed the amount paid by you for the relevant Service or INR 100, whichever is less.

Force Majeure

Neither party is liable for failure or delay in performance caused by events beyond reasonable control.

Governing Law And Jurisdiction

These Terms are governed by the laws of India.

All disputes are subject to the exclusive jurisdiction of courts in Delhi, India.

Contact For Concerns

All concerns or communications relating to these Terms must be sent using the contact details provided on this website.